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SearchTopics All TopicsCommunity NewsPHP-NukeCreate an accountHome· Topics· Downloads· Your Account· Submit News· Top 10Modules· Home· Content· FAQ· Feedback· Forums· Search· Statistics· Surveys· Top· Topics· Web Links· Your_AccountCurrent MembershipLatest: WilfordB88New Today: 93New Yesterday: 92Overall: 153022People Online:Visitors: 63Members: 2Total: 65.LanguagesSelect Interface Language:AlbanianArabicBrazilianCatalaChineseCzechDanishDutchEnglishEuskaraFinnishFrenchGalegoGermanGreekHungarianIcelandicIndonesianItalianMacedonianNorwegianPolishPortugueseRomanianRussian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Vietnamese Major ITIL Portals For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone Related Resources Service related resources Service Level Agreement Outsourcing Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information. Welcome to the Itil Community Forum Welcome to the interactive portal for ITIL professionals. The Itil User Community Forum is intended to serve as an interactive and completely independent resource to support ITIL education and enable the free exchange of ITIL information. Over the coming months further facilities on the site will be enabled, producing a functional and interactive experience for all our visitors and members. You are cordially invited to join our community, free of charge, and share in this rapidly developing project. Interactive Forum Now Open We are pleased to announce that the interactive ITIL forum is now up and running. Please feel free to register and participate. The Forum enables lively discussion on all aspects of the IT Infrastructure Library, including certification, jobs, training, and general ITIL issues. You can enter the forum via selection of the Forum option on from the menu on the left hand side, or alternatively via this link Posted by matrix0 on Wednesday, September 03 @ 08:04:56 EDT (27351 reads) (Read More... | Score: 2.39) Basics: Frequently Asked ITIL Questions Part 1 1. What is ITIL? ITIL (®), is a series of documents that are used to aid the implementation of a framework for IT Service Management, or quoting the OGC: "a consistent and comprehensive documentation of best practice for IT Service Management". 2. Who created it? The 'IT Infrastructure Library' was originally created by the United Kingdom Government, but is now used throughout the world. 3. What are the ITIL volumes? ITIL currently comprises five volumes: Service Strategy; Service Design; Service Transition; Service Operation; and Continual Service Improvement. This is a significant change from the previous release. 4. What is the OGC? The OGC stands for the 'Office of G
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