parklandhmo.org
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Skip to main contentMain NavigationFind a Provider / PharmacyEnglishEspañolA - Decrease the font size in the PageA - Increase the font size in the PageMember Log InProvider Log InAbout UsContact UsFraud & AbuseSearchMenuHomeBecome a memberFor membersFor providersHealth & wellnessAbout usWelcomeParkland Community Health Plan is your locally owned, locally operated health plan serving Dallas, Collin, Ellis, Hunt, Kaufman, Navarro and Rockwall countiesWelcome to Parkland Community Health PlanTexas STAR Medicaid membersParkland HEALTHfirstTexas CHIP & CHIP Perinate membersParkland KIDSfirstProvidersInformationProvider ManualAt Parkland Community Health Plan, we believe in improving every life we touch as good stewards to those we serve.For Members: Welcome to Parkland Community Health Plan! If you are eligible for Medicaid, we can help. We offer these program services:- The Medicaid Program (STAR) - The Children’s Health Insurance Program (CHIP/CHIP Perinate)Parkland Community Health Plan has proudly served the people of Texas since 1999. You’ll feel comfortable knowing that thousands of Texans get health care benefits through our plan services.When you join Parkland Community Health Plan, you can:- Choose your own doctor, close to home- Call to speak to a nurse anytime, 24/7- Get extra benefits – special programs to meet your health care goals To join Parkland Community Health Plan, please call your STAR/CHIP Helpline at 1-800-964-2777 (TTY/Hearing impaired: 7-1-1) Monday – Friday 8:00am – 6:00pmTo learn more about Parkland Community Health Plan, or how to access our services, call Member Services: Monday - Friday, from 8 a.m. to 5 p.m.Parkland HEALTHfirst Medicaid STAR 1-888-672-2277Parkland KIDSfirst CHIP/CHIP Perinate 1-888-814-2352For members who are deaf or hard of hearing, you can call us toll-free at 1-800-735-2989.Need help understanding or reading member informationWe have special services for people who have trouble reading, hearing, seeing, or speak a language other than English or Spanish. We provide free aids and services to people with disabilities to communicate effectively with us, such as:Qualified sign language interpretersWritten information in other formats (large print, audio, accessible electronic formats, braille, other formats)We also provide free language services to people whose primary language is not English, such as:Qualified interpretersInformation written in other languagesFor financial Literacy information see the Office of Consumer Credit Commission webpage https://occc.texas.gov/consumers/consumer-education/guideIf you need a qualified interpreter, written information in other formats, translation or other services, just call or write Parkland HEALTHfirst Member Services at 1-888-672-2277, KIDSfirst Member Services at 1-888-814-2352, TTY 1-800-735-2989 or mail to:Parkland Community Health PlanAttention: Member Services5200 Harry Hines
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