Toggle navigationHomeIndustryHeadlinesNewsletterArchiveMeetingsWarrantyStatisticsContactSubscribeGet the latest analysis and news on all warranty-related topics delivered to your inbox. Our weekly, informative newsletter for all Warranty-related professionals!NameEmailSubscribePlease enter your Name and Email address, then click Subscribe. Shortly afterwards, you will receive a confirmation email and can complete your subscription.SearchSearch termSearchEditor's PicksSports Equipment Warranty ReportThe makers of ATVs, jet skis, snowmobiles, and other sports vehicles are very serious about reducing their warranty expenses. But the makers of hockey sticks, helmets, camping gear and other equipment aren't. So for one side of the sports industry, warranty costs are dropping. But for the other, costs remain the same.June 18, 2015Telecom Equipment Warranty ReportSome of the four very different segments of the telecom equipment industry are better at reducing their warranty costs than others. But the biggest trend over the last decade has been the contraction of the U.S.-based part of the industry, and the rise of European and Asian competitors in their place, except for the Internet/data and broadcasting/cable TV segments.May 7, 2015Automotive Warranty ReportDollar for dollar, the cost of a truck warranty is about the same as the cost of a warranty on a much smaller vehicle. But with trucks, the costs are spread more evenly among multiple companies, while with cars the OEM usually pays the most.March 26, 2015Top 100 Warranty Providers of 2014While we can't directly compare one company's warranty expenses to another's, we can compare each company to itself over time, and then compare the magnitude of the changes. What follows is a list of the manufacturers that have raised or lowered their warranty expense rates the most from 2013 to 2014.March 12, 2015Harnessing Big DataAs more "Big Data" sources become available, extended warranty administrators can expand from break/fix into highly customized offerings, preventative maintenance and product monitoring services. But first they will have to decide what data is both meaningful and reliable.February 12, 2015Top International Warranty Expense ReductionsWhile HP saved itself a billion dollars a year, two German carmakers have saved themselves twice as much. Three others have cut their annual claims payments by hundreds of millions of dollars a year in the past decade.January 22, 2015Auto Parts Supplier WarrantiesOf course the drivetrain component manufacturers pay more in warranty costs than other kinds of automotive parts suppliers. But who knew that the automotive electronics manufacturers pay out almost as much as the drivetrain companies?December 4, 2014Multi-Part Series:Warranty Chain Management ConferenceMore than anything, the WCM Conference is a place for manufacturers to meet and talk about problems and projects -- to see what everyone else is up to. Beginners learn from experts, and the